Aug 24, 2009
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May 17, 2009
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Apr 27, 2009
Professional Networkers
Have you ever taken a piece of paper and multiplied the number of staff you have by the number of people they are connected to globally? How many products/ services that you sell day-to-day are endorsed on these social networks? At your finger tips is a free user-endorsed brand marketing powerhouse that in most cases isn’t being used.
Isn’t it beyond belief that companies who live in the most international time in history have closed the doors on their future leaders of business accessing networking sites? Think about it for just a moment... the most interconnected generation in history is using Facebook, Twitter, Linked In, My Space and Ning and yet none of these connections are permitted to permeate into the world of work. Do all your staff even have your company name on their profiles? What would be the combined brand value of an update going out to all your staff’s contacts (the figure you came up with from the sum at the beginning) saying that they worked for your organisation?
Isn’t it beyond belief that all these connections are being kept purely for social reasons? Imagine the position a company would be in if it was able to harness the potential distribution opportunity, and knowledge gathering opportunity, that they have in their Next Generation employees all around the world. Our generation’s blurring boundaries between work and home life mean that out of all the generations they’d probably be the one most up for sharing these contacts.
Informal social information networks will continue to grow. This is a trend. Those that are on the front end of harnessing the ‘informal knowledge ecosystems’ through technological social networks of people will be the future leaders. We will go so far as to say that the companies that do not allow informal social networks and disconnect their employees from these worlds will lack the capability, through collaboration, to survive and will stagnate.
From the CIPD ‘People Management’ publication this month (23 APRIL 2009):
Mar 27, 2009
Obama series 3/3: User Generated content and Community
In the final part of the three-part series on Obama we’re looking at User Generated Content and Online communities.
Community
Obama used, very effectively, 16 social networking sites – ranging from ‘Facebook’, ‘MySpace’ and ‘Twitter’ to ‘AsianAve’, ‘Faithbase’ and ‘Eons’ – to build a community of supporters aggregated in one place to whom he could blog (well, someone on his behalf we imagine), and importantly with whom he created a two-way dialogue (as opposed to a web-based corporate bill-board of promises summed up in values, behaviours and future projects). Our generation probably learned more about Obama from social media than we did from his website, or any written document. Log on to any of these and we can rate him, tweet and retweet him, vlog in response to his vlog or offer an opinion. In so-doing we felt listened to. Furthermore Obama espoused the generation y motto ‘ask, don’t tell’. It’s genius. Generation Y wants a ‘conversation’, not just a static page of content and a load of promises. In these communities we can find out more about him whenever we want. He appears ‘transparent’.
Obama won this race with our generation because: his story had ‘viral’ quality (and we passed it round); He gave Generation Y a vision (and asked for their support to achieve it). He gave us ownership for achieving it (and used social media incredibly well to create a dialogue) with this voter demographic. Oh, and did we mention that behind every successful president is a 27 year old speech writer?
Mar 26, 2009
Naked Generations interviewed on BlogTalkRadio
Mar 23, 2009
Obama series 2/3: Vision and Ownership
We’re on a journey through the Obama campaign and in this second of three posts we’ll unpack two other big factors in Obama’s winning strategy: the way he used vision and gave ownership.
Vision
Obama created a new vision and was able to communicate it such that he achieved agreement from his supporters. This inspired a generation to take ownership for communicating this to their peers. It signalled their backing for the ‘audacity of hope’. ‘We are Americans’ he said, ‘We can do anything if we put our minds to it’. Why is this clever? It’s a story that appeals to our subconscious without believing that he is trying to sell us a vision. But he is already. He’s telling a third party story, (which includes the audience), that draws them in, because every time Obama says something the audience finds themselves nodding in agreement. One of our clients recently started a ‘cultural transformation programme’ and in this document they stated that the reason why they wanted to implement this new culture was that it would enable them to ‘transform their industry’. That is a bold claim. When we saw the faces of the Emerging Talent group that would be a part of the team to help do this, their eyes lit up. They realised they were on the edge of something huge, and they wanted to be on the winning side.
Ownership
On the campaign website Obama writes this: “I’m asking you to believe. Not just in my ability to bring about real change in Washington... I’m asking you to believe in yours.” He was asking for their support. He didn’t just say, “I’m going to do this”, he said “If we really want this, If you believe it, I need your support to make it happen” Suddenly Obama and the American supporters were on a journey together. This led to enormous public participation in many different forms. User generated content played one of the biggest roles it will have ever in any election worldwide (remember Obama Girl?). Looking at this you might think, well that’s just stupid, a bit of fun. But how many views did this one piece of home-made video have? In excess of 13 million! Does it have to do with the girl in the video? Most probably! And...Does it raise the subconscious, is it viral (does it have a ‘pass it on’ quality), and did it appeal to Generation Y? Three ‘Yes-es’, better still, its UGC! They felt a part of a team and they knew that their role was to create as much publicity for their cause as possible. Another great example is the Microsoft ‘I’m a PC campaign’ – which created mass UGC. The paradigm shift is in the distribution ability.Mar 19, 2009
Obama series 1/3: Stories
‘Behind every statistic there is a story’ said the newly elected President in his weekly video log (‘vlog’) from the White House, addressing the nation. Indeed he’s quite good at telling stories: with everyone from YouTube and to the tabloid newspapers telling his story across the world. ‘I stand here knowing that my story, is part of a larger American story... and that in no other country on earth is my story even possible’ (Obama). He only met his father once for a month when he was 10; his grandparents grew up in Kansas; they were brought up during the great depression; his grandfather fought in the army; his grandmother worked on an assembly line; we know the young Barack would be woken at 04:30 in the morning to do his lessons; that he would grumble at having to wake up so early and his mother would respond saying “well this is no picnic for me either Buster”. From this perspective he’s kind of normal. Loveable, almost.
We know his list of values: from ‘treating everyone equal’, ‘hard work’, ‘honesty’, ‘self-reliance’, ‘empathy’, ‘kindness’, ‘faithfulness’ and ‘Christianity’. We know he is able to connect with the ordinary voter in the middle class (almost half of his $670 million raised came from small donors giving $300 or less); with white collar workers (in fact the top two states by ‘donation count’ were California and New York – together donating close to $150 million – two of the most influential cities in the United States, business-wise); and business executives (for example SONY BMG Chairman Andrew Lack, who gave just over $30k).
We know Barack Obama! And that’s half the point. We know so much about Obama that it almost feels as if we know him personally. The ‘Stories’ insured he was first, amiable (the little boy called ‘buster’); second, admired (surviving against the odds and winning over the system); and third, ‘normal’ (his parents raised him on school and honest values). Oh... and he was extremely talented at telling his story. Generation Y lapped this up. They love stories, they love people that are inspirational that paint big visions and they have a tendency to side with the underdog – to make them believe that maybe, one day, that will be them.
Boomers aren’t generally that great at sharing personal stuff at work, they feel ‘Work’ and ‘Play’ are separate spaces, not so for Generation Y for whom there is significant cross-over and blurring.
Next stop: Vision and Ownership.