Obama series 3/3: User Generated content and Community

In the final part of the three-part series on Obama we’re looking at User Generated Content and Online communities. 

Community

Obama used, very effectively, 16 social networking sites – ranging from ‘Facebook’, ‘MySpace’ and ‘Twitter’ to ‘AsianAve’, ‘Faithbase’ and ‘Eons’ – to build a community of supporters aggregated in one place to whom he could blog (well, someone on his behalf we imagine), and importantly with whom he created a two-way dialogue (as opposed to a web-based corporate bill-board of promises summed up in values, behaviours and future projects).  Our generation probably learned more about Obama from social media than we did from his website, or any written document. Log on to any of these and we can rate him, tweet and retweet him, vlog in response to his vlog or offer an opinion.  In so-doing we felt listened to. Furthermore Obama espoused the generation y motto ‘ask, don’t tell’.  It’s genius.  Generation Y wants a ‘conversation’, not just a static page of content and a load of promises.  In these communities we can find out more about him whenever we want. He appears ‘transparent’.

Obama won this race with our generation because: his story had ‘viral’ quality (and we passed it round); He gave Generation Y a vision (and asked for their support to achieve it).  He gave us ownership for achieving it (and used social media incredibly well to create a dialogue) with this voter demographic. Oh, and did we mention that behind every successful president is a 27 year old speech writer?         

Temp Generation

One of the recurring complaints we hear about Generation Y revolves around the issue of ‘job-hopping’ as we have said elsewhere on this blog (“Gen Y playing leap-frog”). The Generation Y population seems to find it tough stay in one place for any length of time and it is giving employers a headache, putting a strain on both finances and morale. “It would be really helpful, especially in our line of work [relationship management]... if they could stay for at least five years” says one Investment Bank relationship director.

According to the RBS/ NatWest Student Living Index, the number of university students that also take on part-time employment is up at 42%, of all those in Higher Education. This is a sharp rise over the last few years, where previously there was a downward trend, and has gone up to as many as 750,000 in the UK per annum.[1] Student work also revolves around seasonal contracts (Christmas, Easter, Summer holidays), meaning that the concept of full-time work on a long-term basis may be quite an alien concept to most graduates, when they leave university – they’re not used to it.

This increase in contract work is supported by the expansion of the temporary work industry, which has grown five times more than national employment since 1990,[2] which correlates with the unprecedented numbers of redundancies during the 1990s (also well documented in previous blogs). From a commercial perspective, these two events suggest that many businesses believe it to be cost effective to hire some employees on a temporary basis. From a cultural perspective, however, the diminished idea of a ‘job for life’, plus the increasing availability of temporary work does not encourage a mindset of working for a corporate firm on a long-term basis.

This suggests that Generation Y graduates, rather than being lazy or disloyal, are merely working as they always have, on a short-term basis.

All of this supports the kinds of client requests that we see, who are asking us to build longevity into mindset and career paths of Generation Y inside their own businesses.

[1] http://www.easier.com/view/Finance/Household_Bills/Spending_Habits/article-195278.html
[2] http://www.salary.com/personal/layoutscripts/psnl_articles.asp?tab=psn&cat=cat011&ser=ser032∂=par362

EIIL Conference

Naked Generations has been invited to Chair the European Institute for Industrial Leadership conference in Brussels, in October 2008. The EIIL is dedicated to developing a sustainable supply of future leaders for technology-led and manufacturing industry in Europe, and is committed to the continued professional development of engineers, scientists and technical professionals and to encouraging young people into careers in the technical professions. The conference will be addressing the specific challenges around attracting Generation Y into a technical career and will draw together Industry, Higher Education and Generation Y to aid knowledge transfer and best practice learning between the Generations.